SYSTEM UPDATES, NEW FEATURES,

IMPROVED TOOLS AND GUIDES

Discover what’s new, what’s improved, and how to use it—all in one place.

We’re dedicated to keeping you up-to-date and elevating your learning experience.

Be sure to bookmark this page - https://Raichel.ai/blogs

and visit often to see how we're continuously working to support your success.

Home Button = most recent post

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

NOTE: Before using the search bar, tap Home first. This refreshes the feed so you’re searching our entire library of updates.

NOTE: Before using the search bar,

tap Home first. This refreshes the

feed so you’re searching

our entire library of updates.

Connect Call Action with Whisper Message

Raichel.ai

Published on: 20/03/2026

Transferred calls often arrive with zero context, which can cause plenty of issues. To prevent this, we’ve added an optional Call Whisper message to the Connect To Call action. Playing a private “heads-up” message before the caller is connected. Let's check it out!

Workflows and Automations